The product is in its original condition, is not damaged or missing parts. The product has not been opened or used (the plastic wrap or box of the products must not be taken out) If you are not entirely satisfied with your purchase, merchandises can be returned or exchanged within 14 days of receipt of your order (based on the delivery record), but the following conditions must be met: If you have problems with delivery, please send us an email to PolicyĪt Goryeo Cosmetics, our goal is to ensure your complete satisfaction with your purchase. Delivery time may also be delayed if local customs have your package on hold for a long period of time.
Please note we have no control over these fees. And the customs duty is the recipient’s responsibility. Please note that your parcel may be subjected to the customs of your country when it arrived in. If you received your order damaged, please take a picture of it and contact us as soon as possible and we'll try to resolve it. Goryeo Cosmetics is not liable for any products damaged or lost during shipping. You will receive a shipment confirmation email with a tracking number once your order has been shipped. Shipment confirmation and Order tracking.Parcels are sent tracked where possible, and you will receive an automated email with a tracking number once your order is processed. Shipping charges for your order will be calculated and displayed at checkout. Please note that Air Mail shipping method may not be available for all countries.Įxpress Courier estimated shipping time is 5 - 10 days. If weight is over 2kg, K-packet service would be converted to Air Mail.ĮMS estimated shipping time is 7-14 days, depending on your region. K-Packet estimated shipping time is 14-21 days, depending on your region.
#Peripera mood palette free
K-Packet shipping is free on all orders over 60 usd. We will contact you by email if there is some delay in shipment of your order.Īll orders are shipped by K-Packet, Air mail, EMS, Express Courier (Fedex, Dhl, Tnt Etc). If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Orders are not shipped on weekends and holidays. International ShippingĪll orders are aimed to be processed within 5 daye after receipt of payment. Our stock is located in Gimpo, Korea and we ship from there.įollowing are the terms and conditions that constitute our Shipping Policy.įree shipping the only if shipping by K-packet option. Goryeo Cosmetics sells 100% original Korean skincare products.
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